Scottish CAB Service

The History

The first bureau in Scotland was established in 1939 as a Wartime Information Service just after war with Nazi Germany was declared.  Aberdeen, Edinburgh and Glasgow were among the first cities in Britain to see local Bureaux established. More than 60 operated in Scotland during the war.

Where we are now

Today the Scottish CAB Service forms the country’s largest independent advice network. It is made up of a network of around 80 bureau offices offering over 260 service points throughout Scotland. Across Scotland, bureaux offer advice inside sheriff courts, GP clinics and hospitals, tribunals, schools and colleges, even people’s homes. Every bureau is an independent, locally-run charity and is normally funded by their local authority. All Scottish bureaux belong to a national association called Citizens Advice Scotland. Around 80% of CAB workers are trained volunteers.

Motherwell & Wishaw CAB

Motherwell and Wishaw Citizens Advice Bureau has served the local community since 14th December 1942, when it held advice clinics in the libraries in the towns of Motherwell and Wishaw, to deal with wartime problems. Within 6 months it had helped with 600 problems. In 2016/2017 the bureau dealt with 13,454 clients and handled 39,345 problems. We helped our clients improve their financial position by £5.6million and renegotiated £2.3million of unaffordable debt.

Copy of our Annual Report 2016/17 can be found in the link below:

Annual Report 2016/17